Bud Hadfield bought his first printing equipment when he was 12 years old. He printed a "family" newspaper and peddled ads in the neighborhood. Thirteen years later, the printing bug bit him again. Bud moved to Houston, where he and his brother met a widow interested in selling her print shop for $1,000. The shop was 18 X 20 feet and had no running water. The brothers scraped together $250 each and financed the rest. This proved to be one of the best investments Bud would ever make.
Bud Hadfield Printing was moderately successful, but he really turned his business around after a friend and investor convinced him to take a Dale Carnegie course. He became a better boss, a better businessman and a part-time Dale Carnegie instructor.
Years later, an old friend brought Bud a complicated printing order. Upon receiving the order so quickly, the friend half-jokingly told Bud, "Whatever this is, you ought to franchise it." Being a true entrepreneur, he immediately began studying franchising.
By 1970, there were 27 franchised Kwik Kopy Printing centers. Eight years later, he sold his first franchise outside the U.S. Through development and acquisition, the nine brands under the ICED family of franchises now have more than 800 locations around the world.
At the company's headquarters outside Houston, in every office you'll find a framed picture of an American bald eagle - which Bud sees as a symbol of toughness, free enterprise and old-fashioned entrepreneurship. These words are written below the eagle:
The most important phone call we get is from a franchise owner with a problem. The second most important phone call is from a prospective franchise owner.
Every employee signs his or her name to the picture as a sign of commitment to fulfilling Bud's vision. The exciting journey, which he began decades ago, continues.